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View and customize the FAQs that AI shopping agents use to answer questions about your store.
AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides answers based on your store's catalog and settings. Knowledge Base lets you view how often your store's info is requested by AI agents and customize FAQs to ensure AI represents your brand accurately and highlights what makes your business unique. See what buyers are asking, so you can provide the answers they’re looking for.
- View Shopify-generated FAQs based on your store's settings and policies.
- Monitor buyer inquiries about your store.
- Create custom FAQs to address a wider array of buyer questions.
Languages
English
Categories
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Looks great, does what it says but one question, the pre-written sections start as "The store" followed by what we do or provide. How should we structure the other ones? Should we start with the same format or can we answer as we want as log as it is concise?
Quite helpful and a very useful addition to our store.
Great initiative. Would it be possible to connect this apps AI agent function to the shopify inbox?
Support
App support provided by Shopify.
Get supportData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Store owner, staff information
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Store owner
Name, email address, phone number, physical address
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Staff information
Name, email address, phone number
View and edit store data:
Staff accounts, Online Store
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View staff accounts
Staff accounts
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Edit your Online Store
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